Advanced Public Relations and Customer Care – 2 weeks

Date

Oct 03 - 14 2022

Time

All Day

Advanced Public Relations and Customer Care – 2 weeks

Customer Care Services & Public Relations are two careers with much in common. After all, both positions serve as the “face” of  a company and work to uphold the company’s image and A customer service representative, as the name implies, works directly with customers while public relations specialists most often deal with members of the media and other organizations.

DURATION

2 weeks.

WHO SHOULD ATTEND

  • Senior members and managers of an organisation who need to understand the importance of public relations and the need for media skills training
  • Marketing professionals who should understand public relations and the need for healthy interaction with the media
  • Members of branding agencies who assist organisations in their branding and public relations strategies and plans
  • Human resource professionals who are also involved, to a certain extent, in branding activities of an organisation
  • Investors and stakeholders interested in understanding the importance of public relations in maintaining the prospect of an organisation by providing facts related to future business opportunities
  • Any other professional interested in knowing more about public relations and media skills