In modern times when information and knowledge are critical resources in decision making, planning and control it becomes important there are systems to capture the information and knowledge that the modern manager requires to make decisions. Accurate, timely, precise and relevant information can make a big difference between winning and losing. Organization must therefore set up systems for enabling them to get the information they require.
WHO SHOULD ATTEND
All administrative personnel and people newly appointed to supervisory roles, along with Secretaries and PA’s within the office environment, who want to build on their IT skills and knowledge Office professionals, office administrators, supervisors of clerical and administrative staff, and executive/personal assistants. Records management staff in various fields, Documentarists, Archivists, Librarians.