Office assistants typically work with others to make sure that an office functions better. They provide administrative and clerical support for proper functioning of organization offices. They must have many skills in order to perform their duties effectively. These skills are technical, administrative, interpersonal and conceptual. Technical skills are essential for understanding and executing specific duties and clerical routine tasks. Administrative abilities enable one to understand and follow policies and procedures in order to carry out organizational activities in an orderly manner. Interpersonal skills consist of the abilities to understand other people and interact effectively with them. Conceptual skills involve the ability to acquire, analyze, and interpret information in a logical manner. The above skills form the basis of important management and administrative activities such as front office management, customer care, records management, information management, office hygiene etc.
WHO SHOULD ATTEND
All office assistants and people newly appointed to supervisory roles, along with Secretaries and record clerks within the office environment, who want to build on their skills and knowledge