Tag: #cybersecurity
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Creating a Cybersecurity-First Culture in Your Organization: The Role of Customer Service
What’s the cost of not putting cybersecurity first in your organization? In an age where cyberattacks are not a question of “if” but “when,” establishing a culture where cybersecurity is prioritized across all levels is critical. But beyond just protecting your company’s data, how can this shift in mindset directly benefit customer trust and satisfaction?…
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The Biggest Cybersecurity Threats Facing Organizations
What would happen if your organization faced a major cybersecurity breach? Could your customer service team manage panicked clients, protect sensitive information, and maintain customer trust? As cyberattacks grow more sophisticated, 2024 is set to present unprecedented challenges for businesses. Yet, many overlook a critical factor in their defense strategy: the customer service team. The…
International Renaissance Centre 