Customer Care Services & Public Relations are two careers with much in common. After all, both positions serve as the “face” of  a company and work to uphold the company’s image and A customer service representative, as the name implies, works directly with customers while public relations specialists most often deal with members of the media and other organizations.

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Customer Care Services & Public Relations are two careers with much in common. After all, both positions serve as the “face” of  a company and work to uphold the company’s image and A customer service representative, as the name implies, works directly with customers while public relations specialists most often deal with members of the media and other organizations.

DURATION

3 weeks.

WHO SHOULD ATTEND

All administrative personnel and people newly appointed to supervisory roles, along with Secretaries and PA’s within the office environment, who want to build on their skills and knowledge

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